After an accident, choosing the right personal injury lawyer can make all the difference in your recovery—physically, financially and emotionally. But with so many firms advertising bold promises and flashy results, how do you know who to trust?
At McLeod & Thompson, we believe in transparency, real communication and results earned through experience. Below are five red flags to watch for when choosing a personal injury lawyer—because not all firms operate with your best interest in mind.
1. You Never Speak to a Lawyer
If your first consultation is handled by a case manager, intake specialist or assistant—and you never speak directly to a lawyer—that’s a warning sign. A quality personal injury lawyer should be involved in your case from the start, helping you understand your options and answering your questions.
At McLeod & Thompson, we make sure our clients always have direct access to their attorney.
2. No Trial Experience
Some lawyers never intend to take your case to court. Instead, they focus on quick settlements—even if it means accepting less than you deserve. If your lawyer doesn’t have a track record of taking cases to trial and winning, you may be at a disadvantage during negotiations.
Our board-certified attorneys have handled complex litigation and obtained major verdicts across Northwest Florida. Insurance companies know which lawyers are ready to go to court—and they treat those cases differently.
3. They Promise Fast or Guaranteed Results
A reputable personal injury lawyer will never guarantee an outcome. Every case is unique, and even seemingly simple injury claims can come with complications. If a lawyer promises fast cash or a guaranteed win, they’re prioritizing sales over honesty.
At McLeod & Thompson, we offer free consultations and realistic assessments—without empty promises.
4. Poor Communication or Delayed Responses
Your lawyer should keep you informed. If your calls are ignored, updates are vague or deadlines are missed, that’s a red flag. Personal injury cases are time-sensitive, and good communication builds trust and helps you stay confident in the process.
We pride ourselves on being accessible and responsive. When you call our office, you speak with someone who knows your case—not a distant call center.
5. No Local Presence or Reputation
Working with a personal injury lawyer who’s out of town—or worse, not even licensed in your state—can complicate your case. Look for attorneys who are based locally, understand the courts and have a proven reputation in your community.
With over 40 years of service in Pensacola and millions recovered for our clients, McLeod & Thompson is proud to be trusted by families across the Gulf Coast.
If you’ve been injured in an accident, don’t leave your future in the hands of a law firm that sees you as just another file. At McLeod & Thompson, we deliver real results with personalized service.
Call (850) 444-4444 or schedule your free consultation today.